EMPLOYMENT OPPORTUNITY

Position: Client Relations and Marketing Specialist

  1. Measure and assess client satisfaction, monitor, implement and conduct regular review mechanism of client satisfaction of the firm’s services
  2. Research and analyze existing and target clients by looking at existing demographics, market preferences and needs, and market competition.
  3. Incorporate business analysis in marketing and with current clients
  4. Develop and recommend marketing and advertising plans for the firms’ services, and make recommendations regarding same
  5. Oversee the preparation of marketing and promotional materials, sponsorships, advertising
  6. Represent the firm in marketing events and activities in the firm’s target markets; represent firm in Asian markets; represent the firm in community events, outreach activities
  7. Assist assigned attorneys in maintaining client relationships and provide quality servicing of client needs from initial intake to completion of cases
  8. Serve as primary liaison to clients; regularly communicate with clients to resolve client issues and questions regarding cases; serve as the “go to” person to answer questions and help lead all aspects of daily interactions with clients
  9. Regularly communicate with the assigned attorney or paralegal regarding clients’ cases to ensure satisfactory and timely completion of cases
  10. Assist attorneys in dealing with clients with limited English and in translating documents, particularly Chinese and Korean speaking clients
  11. Directly responsible for follow up and post-engagement client contact to maintain a high quality of client services and to assist in marketing strategies for the firm

Proficiency in Microsoft, Outlook; ability to understand business principles; excellent communication and interpersonal skills; ability to collaborate and work on a team; proficiency in Chinese and/or Korean preferred but not required.

Bachelor’s degree in marketing, business, communications or related field

12 months experience in marketing, business or related field

$59,218.00/year

Jobsite: 517 S 9th St., Las Vegas NV 89101

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